Privacy Notice

We do not share, rent, sell or trade any personal information with any outside marketing organisation.
We may pass your information to one of our partners if you have requested a quote in an area of the UK we do not currently cover. If you do not what you details shared in this way please contact us via the contact us form and clearly state in the comments box that you do not what your details forwarded.
We do not rent our mailing list, either paper or electronic, nor do we allow others access to it for any reason. Any information given to Freedom Wireless is used only for the specific purposes for which you supply it to us.
We do send out a quarterly email newsletter, which is strictly opt-in. If you are receiving it, and wish to be removed, please contact us via the contact us form. We do send paper catalogues to customers; by default they're sent to the billing address. You can request to not be placed on our paper catalogue mailing list when you place your order. You can also request that the catalogue be mailed to an address other than your billing address. If you wish to be removed from our paper catalogue mailing list, please contact us via the contact us form and you will be removed from our next mailing. Given the lead times in our catalogue mailings, there's a chance that you will receive one more catalogue if we had already sent out the mailing before you requested that your name be removed from the mailing list.
All orders are shipped with a receipt which indicates the name and address of the purchaser; if you mark the order as a gift we will instead enclose a packing slip which also indicates the name and address of the purchaser but does not list product prices.
We do place cookies in your browser. The functions of these cookies are to keep track of your shopping cart and to analyse the path that users take through our site, so that we can constantly improve our site navigation system.
No personal information is placed in it.
You do not have to accept these cookies to use our site.
You do need to accept these cookies to use our on-line shopping cart system.

You will not receive any third party cookies from our site.
You do not need use our on-line shopping cart system to order; we accept orders by telephone, fax, paper mail and email as well as over the Web.
We log the IP address of access to our web site. This information is used for general performance monitoring and analysis, and is not associated with any personally identifiable information.
We retain records of orders, including customer addresses and payment information, to permit resolution of disputes and questions, and to provide accounting records. These records are kept confidential, and are not shared with any other outside party except as required by law, or to resolve billing and credit card disputes.
Any paperwork containing customer names, addresses, or other information is destroyed before being disposed of.
All shipments sent to addresses in the are packaged in generic wrapping, without an indication on the outside of the parcel as to what the contents are.
This privacy policy applies to all information collected by Freedom Wireless, whether via the Internet or otherwise.
If you have any questions or concerns about it, do not hesitate to contact us at support@freedom-wireless.co.uk