1. QUOTATION VALIDITY Any proposal/Quote shall remain valid for 7 days. Should an order be received after this period, we reserve the right to review our offer in whole or in part. All quotations are subject to a site survey by one of our qualified engineers.

2. CALL CHARGES Freedom Wireless will not accept liability for any call costs incurred as a result of faulty hardware, software applications, Operating Systems or third party intervention.

3. V.A.T. All prices quoted are exclusive of VAT, which will be charged at 17.5%.

4. DELIVERY TIME Our normal installation date can be expected within one to two weeks after receipt of order. This delivery time however may vary depending upon Network Service Providers' time scales, Stock levels and engineer availability.

5. NETWORK PROVISION The responsibility for provision of exchange lines is not part of this proposal or any subsequent order or contract. Connection to any Public Network will be a separate written contract between you and the Network Service Provider. Any call costs associated with connecting to your preferred network provider are not the responsibility of Freedom Wireless. Freedom Wireless is not responsible for any revenues derived from the use of this equipment. If your network provider is not able to fulfill their contract within their specified time scale, and this directly causes our engineers to spend more time on the installation, then our further costs will be charged on to you. It will then be your responsibility to claim damages from your network provider.

6. PAYMENT TERMS We have different payment terms for our Wireless Home, Wireless Business and Wireless Education. We accept Cash, Cheque, and Major Credit and Debit Cards.

Wireless Home: Full payment on completion of installation paid to engineer when you are completely satisfied. Cards are accepted.

Wireless Business: A deposit of 50% is required before work commences. After work is complete a term of NET 7 will be offered on the remaining balance.

Wireless Education: Full payment on completion of installation. After work is complete a term of NET 7 will be offered on the remaining balance.

We are prepared to be flexible. If you feel that these payment terms are not satisfactory phone us free on 0800 7816968 to discuss your individual circumstances

7. TITLE OF EQUIPMENT Title of the equipment shall pass to you when yourselves or the Leasing Company have honoured full payment.

8. CONSEQUENTIAL LOSS Freedom Wireless shall not be liable for any consequential loss whatsoever and howsoever arising from defective Equipment or delays or faults in installations.

9. MAINTENANCE Our normal class of service operates Monday to Friday from 9.00 a.m. to 5.00 p.m. excluding Bank Holidays.

For information on how we look after your data please view our privacy policy.

-Last updated 02/02/2005